Contact Support

We’re Here to Support Your Collection.

Whether you have a question about an upcoming release, need assistance with an existing order, or have an inquiry regarding our vault inventory, our team is ready to help. We pride ourselves on clear, professional communication.

1. Support Channels

For the fastest response, please use one of the following channels:

  • Email (Support & Inquiries): Support@tradingcardacademy.shop
    Our support team monitors this inbox daily and aims to respond to all inquiries within 24–48 hours.

  • Phone Support: +1 (513) 715-1007 
    Available Monday–Friday, 10:00 AM – 6:00 PM EST.

2. Our Location

If you need to send correspondence or visit our physical facility, our headquarters is located at:

Trading Card Academy :221 Harrison Ave, Harrison, OH 45030, USA

3. Business Hours (EST)

Our team operates during the following hours to ensure your orders are processed and shipped with care:

  • Monday – Friday: 10:00 AM – 6:00 PM

  • Saturday: 11:00 AM – 3:00 PM

  • Sunday: Closed

4. Self-Service Resources

Before reaching out, you may find an immediate answer on our dedicated policy pages:

5. Send Us a Message

If you prefer, you can fill out the contact form below. A member of our team will review your inquiry and reach out via email.

Visit Our Store

Trading Card Academy Standars

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Secure the highest-grade hobby boxes and elite pulls, handled with professional care.

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Experience lightning-fast processing and Free Shipping on every order.

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